What happened?
Describe the behaviour, question or decision you are trying to resolve.
Contact · Support routes
Contact
Reach the Alle's ClinX team with enough context to route a support issue, product question or business enquiry to the right place.
Before you send
Send enough context to act on the first read.
A useful message explains what happened, where it happened and what outcome you need. Avoid sending passwords, secrets or information you are not authorised to share.
Less searching. More clarity.
Bring the right context. Get a clearer response.
Give the team enough context to understand the issue without a long back-and-forth.
Name the page, workflow and outcome you need before you send the request.
Choose a route
Support, feedback and business enquiries
Use the route that best matches the outcome you need.
Product & customer support · 01
Support
Email the Alle's ClinX care team for product, customer or workflow assistance.
Email team
Product feedback · 02
Product feedback
Share specific feedback about Alle's ClinXAi tools, pages and workflows with the care team.
Email team
Business · 03
Business enquiries
Use the main Alle's ClinX contact page for institutional, partnership and commercial enquiries.
Open contactWhere?
Include the product, page, tool or workflow involved.
What next?
State the outcome you need so the request can be routed correctly.
Useful context
A concise, specific request is easier to resolve.
Share the minimum useful operational context, but do not include credentials, secrets or data you are not authorised to disclose.
What happened?
Which page or product?
What outcome do you need?