How to use this guide

Read for the decision you need to make.

Use occupancy and room status to make workload visible, then let supervisors balance the real assignment. Use the sections below to understand the logic, then use the working sequence to turn that understanding into a concrete next step.

Evidence in context

Use the visual and written context together; the operational decision still depends on the approved source, local conditions and accountable review.

01 · Core idea

Separate room mix from headcount

Departures, stayovers, priority arrivals and special tasks create different workload even when the total room count looks similar.

02 · Core idea

Use property-defined credits

Credits should reflect local room types, service standards and measured effort. They are planning values, not universal performance standards.

03 · Core idea

Keep room status live

DND, late checkout, maintenance holds and rework can change the assignment after the first workload calculation.

Decision boundary

Know what the guide can clarify — and what it cannot authorise.

Use this guidance to structure the task, inputs and review. Product labels, SDS, technical documentation, contracts, approved SOPs and accountable human decisions remain authoritative where they apply.

Working sequence

Turn the guide into an operating sequence.

Use these steps as a compact handoff from reading back to the real task.

  1. 01

    Enter the current room mix.

  2. 02

    Apply local workload credits.

  3. 03

    Compare workload with available attendants.

  4. 04

    Rebalance by location and room status.

  5. 05

    Update the plan as exceptions appear.